Our UN SDG Priorities
We have identified five priority United Nations Sustainable Development Goals (UN SDG) that align well with our vision, mission and core platform operations. These goals will help us contribute to building a better world for everyone.
Good health and well-being
Ensure healthy lives & promote well-being for all ages
Decent work and economic growth
Promote sustained, inclusive & sustainable economic growth, full & productive employment and decent work for all
Responsible consumption & production
Ensure sustainable consumption & production patterns
Gender equality
Achieve gender equality & empower all women & girls
Reduced inequalities
Reduce inequality within & among countries
Our ESG Commitments
Our key pillars of impact tie up with the overall ESG commitments of promoting economic empowerment, equity, social security, safety, and a better quality of life for all our stakeholders as we organise home and beauty services.
Middle-class earnings: Committed to Service Partners earning at least a living wage (1.8x minimum wage in New Delhi)
Safety net: Provide life, accidental and health insurance cover to all Service Partners on a voluntary basis
Train & upskill 500,000 Service partners by 2030, including at least 200,000 women Service Partners
Wealth creation for Service Partners: Creating wealth creation opportunities for partners including through our Partner Stock Option Plan (PSOP)
Independent and diverse board
Increase women representation in leadership and senior management roles to 30% by 2025
Create a diverse and inclusive workplace, helping people of all backgrounds unlock their potential
Create awareness around urban cleanliness, solid waste disposal and clean water bodies
Encourage reuse and recycle of home appliances and build a supply chain of safe e-waste disposal
Build an ethical supply chain and define clean sourcing norms
ESG Index
At Urban Company, we believe in creating a long-term sustainable business. Based on the 5 UN Sustainable Development Goals that have been identified as our ESG priorities, we take steps to resolve the most relevant and pertinent issues for our organization.
Through these, we are on a mission to protect the areas that are most important to us – our environment, social and governance priorities that matter to our stakeholders and help us create and deliver value to all.
Environment
Social
Governance
Charting our Impact
Through our ESG initiatives, our goal is to leave a positive impact in the lives of all our stakeholders – our Service Partners, customers, employees, business and the environment.
Middle-class earnings: Committed to service partners earning at least a living wage & leading a middle-class life
Safety net: Provide life, accidental & health insurance cover to all partners
Train & upskill 500,000 service partners by 2030, including at least 200,000 women service partners
Partner Stock Option Plan: Create an evergreen PSOP plan, enabling 20,000-30,000 partners to become shareholders of UC
Independent and diverse board, with a one share one vote philosophy
Increase women representation in leadership roles in the company to 40% by 2025.
Train & upskill 500,000 service partners by 2030, including at least 200,000 women service partners
Create a diverse and inclusive workplace, helping people of all backgrounds unlock their potential
Encourage EV adoption and minimize single-use plastic from service delivery and supply chain
Encourage reuse & recycle
of home appliances and build a supply chain of safe e-waste disposal.
Build an ethical supply chain and define clean sourcing norms
Our UN SDG Priorities
We have identified five priority United Nations Sustainable Development Goals (UN SDG) that align well with our vision, mission and core platform operations. These goals will help us contribute to building a better world for everyone.
Good health and well-being
Ensure healthy lives & promote well-being for all ages
Decent work and economic growth
Promote sustained, inclusive & sustainable economic growth, full & productive employment and decent work for all
Responsible consumption & production
Ensure sustainable consumption & production patterns
Gender equality
Achieve gender equality & empower all women & girls
Reduced inequalities
Reduce inequality within & among countries
Customers
One of our core values at Urban Company is customer obsession which has guided us to make services easy and accessible. We enable customers to access high-quality, delightful services at home as per their convenience.
Add testimonial description here. Edit and place your own text.
John Doe
Codetic
0
M Customers
Served in India in CY2022
This customer base included people of all age groups who booked services for themselves, their loved ones, and homes.
Read more about how we are impacting our customers:
Urban Company grants stocks to 500 service partners as part of the PSOP program Read More..
UC Earnings Index (H1 2022) | Urban Company partners benefit from steady earnings, and wealth creation and insurance instruments Read More..
#UCUpskill — Rising with Urban Company Read More..
Meet our 15 PSOP awardee partners! Read More..
We’ve got their back. Always. Read More..
Urban Company announces 12 point program to improve partner earnings and livelihood Read More..
Urban Company stands firmly by its service partner community Read More..
Employees
Our growth philosophy gives our employees full control of their growth and career development journey. We provide and empower employees with resources that help them drive their own growth in multiple ways and across several paths and Urban Company and beyond.
0
%
Of employees are passionate about Urban Company’s mission
Read More..
Business
The ESG issues identified in our assessment are important to the long-term success of our business and our business strategy.
ESG Materiality Matrix
Message from our Founders
Urban Company has always endeavored to be a platform where all stakeholders are treated equally. Our very genesis was to organize the home services industry in a way that’s beneficial for all. Every day, we strive to deliver progress on our sustainability commitments with the same unwavering determination that drives us towards creating a ‘Win-Win’ marketplace for all.In the last year, our social responsibility efforts have been oriented towards developing modes of
upward social mobility for our Service Partners. Our Service Partners continue to benefit from our best-in-class training and upskilling initiatives. Further, our top 20% of Service Partners across the country earned over INR 38,000 monthly net of all costs. In order to create sustainable wealth creation opportunities for our Service Partners, we intend to disburse INR 52M to over 500 Service Partners as part of the Partner Stock Option Plan initiative.
On environmental impact, we are one of the few companies to empower our customers to reduce their carbon footprint. Our Home Repairs & Maintenance category, especially AC Repairs and Services, contributed significantly by saving 146M units of energy through servicing. We also prevented 2.5M units of electronic appliances from ending up in landfills.Our goal is to create a sustainable and responsible business model. We are excited about the opportunities that lie ahead, and we remain steadfast in our commitment to creating a positive
impact on society and the environment.
With regards,
Abhiraj, Varun, Raghav
Co-Founders, Urban Company
Partner Enablement
We have always believed in a structured approach towards partner development and well-being centered around 4 key pillars: improved earnings, safety net, training, and wealth creation.
To this effect, we launched an industry-first Partner Stock Option Plan (PSOP) for our service providers in March 2022. Under this plan, the company will award stocks worth INR 150 Cr. to thousands of service partners over the next 5–7 years.
Partner Stock Option Plan (PSOP)
Read
Urban Company grants stocks to 500 service partners as part of the PSOP program Read More
UC Earnings Index (H1 2022) | Urban Company partners benefit from steady earnings, and wealth creation and insurance instruments Read More
#UCUpskill — Rising with Urban Company Read More
Meet our 15 PSOP awardee partners! Read More
We’ve got their back. Always. Read More
Urban Company announces 12 point program to improve partner earnings and livelihood Read More
Urban Company stands firmly by its service partner community Read More
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